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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Casey Dower

September 20, 2023

5  out of  5 rating by Casey Dower
"Absolutely love this agency!"

Christina Muntz

May 23, 2023

5  out of  5 rating by Christina Muntz
"Juan and his team are a pleasure to work with!"

D Yos

May 5, 2023

5  out of  5 rating by D Yos
"This team has always been amazing. Prompt and thorough, service with a smile. Thank you!"

Colleen M

March 29, 2023

5  out of  5 rating by Colleen M
"Our insurance rates for auto went up a lot recently.. If you love to save money like we do, then give Juan a call to help you get some great rates on your insurance needs. Very professional and will go above and beyond. Forget Jake, call Juan from State farm today!! Tell him Colleen or Shannon referred you!!"

Jacqueline MacKenzie

March 27, 2023

5  out of  5 rating by Jacqueline MacKenzie
"A great experience with this office! No bait and switch here! Their quote and the signing up process was quiet easy with the help of Rachel Reynolds, too! My new neighbors!!"

Antonia Delgunyuk

March 17, 2023

5  out of  5 rating by Antonia Delgunyuk
"Always answers their phones and are very kind and people oriented!"

Andy McBride

February 10, 2023

5  out of  5 rating by Andy McBride
"Juan and Rachel (Office Manager) have been absolutely great to work with. They understand the value of prompt and proactive communication. Juan is newer to me, but I've worked with Rachel for many years with her previous office and couldn't be happier. I fully endorse them for a local agent with expertise and an appreciation for client experience!!"

Chuck Hammond

January 24, 2023

5  out of  5 rating by Chuck Hammond
"Rachel at state farm has been my agent for 16 years. I went in the other day to get something done and the help from her and Juan was excellent would not ever go anywhere else."

Laurie Vandergrift

January 23, 2023

5  out of  5 rating by Laurie Vandergrift
"Juan Ortiz was very helpful in reviewing our old insurance policies and was able to keep everything the same at a much cheaper price. Juan also did all the necessary paperwork to transfer all to State Farm. It was a smooth transaction. So glad we took the time to call Juan."

Dannielle Curry

January 19, 2023

5  out of  5 rating by Dannielle Curry
"Juan has been my insurance rep through State Farm since the office opened! He is always available to answer any questions I have! If you haven’t already - make the switch to get him as your rep!"

Tim Creazzo

January 19, 2023

5  out of  5 rating by Tim Creazzo
"Insurance tends to be one of those things you don’t think about until you need it. It really helps to have someone who’s accessible, friendly, and knows what they’re talking about. Juan and his team check all of these boxes. I highly recommend! They’ll take great care of you!"

Samantha Williams

January 14, 2023

5  out of  5 rating by Samantha Williams
"Juan was so helpful when I was buying my first car!! I feel like he went above and beyond to help me through the process. He even got two compliments from the people in the dealership I was working with. Highly recommend Juan!!"

Lisa Howard

November 11, 2022

5  out of  5 rating by Lisa Howard
"Juan is the man! He saved me money on my car insurance AND spent a great deal of time going over different life insurance options and premiums with me. He took his time throughly explaining the differences between the plans, and answering all of my questions which allowed me the ability to purchase the best plan for me. He is extremely knowledgeable and versed and he is friendly, patient, and honest. I highly recommend Juan and his team for all your insurance needs!"

Paul Gallo

November 10, 2022

5  out of  5 rating by Paul Gallo
"Very pleased with the level of service provided by Juan and his staff. Appreciate the skill and friendliness of the staff with financial and legal matters."

Kerian Adamo

October 26, 2022

5  out of  5 rating by Kerian Adamo
"Adulting is hard but Juan Ortiz makes it easy! I needed to focus on securing a life insurance policy as I'm approaching 40. I had been dragging my feet thinking it would be a long, ardous process. But Juan made it painless. He clearly explained all of my options, the pricing for each, helped me make a decision on what might be best for me and my family, and then got the application done all in one call! So much easier than expected! Thank you!"

Ed Vandergrift

October 24, 2022

5  out of  5 rating by Ed Vandergrift
"Juan and the team are amazing to work with! They make everything as simple as it can be, which for me, made switching insurance companies so much easier. I just purchased a new house and was in the market for home insurance. I explained to Juan what I was in the market for and within a blink of an eye Juan was able to quote me a great rate on home insurance while also finding smart ways to save me money on my auto insurance. I was so happy with the service I was given that I instantly sent Juan and his team some of my other family members to join in! One of the major reasons I decided to reach out to Juan was his attention and activity in and around the community he works in. The team at this agency really lived up to the 'Good Neighbor' motto and they seem to aim to make each customer apart of that growing community. If you are in the market for insurance, do yourself a huge favor and get a quote from Juan and his team first before testing the rest of market."

Mari Villalobos

August 12, 2022

5  out of  5 rating by Mari Villalobos
"Everyone was very welcoming, Dan was such a great help with helping me choose an auto insurance and save me money! Overall great customer service! Highly Recommend."

Kathleen Hall-Ditchfield

August 7, 2022

5  out of  5 rating by Kathleen Hall-Ditchfield
"Very friendly, prompt, & thorough in providing new policies with excellent coverage & competitive premiums 😊"

Natalie Mathewson

July 16, 2022

5  out of  5 rating by Natalie Mathewson
"If you are looking for auto, home, or life insurance please use Juan Ortiz! I was hit by a drunk driver and could not get any information that I needed from the police. I walked into his office crying, he took me right into his office and assured me he is an advocate for his customers. He was not lying! Juan was persistent in calling the police, going so far as to drive to the police barracks and speak to them there. Thanks to his refusal to drop the issue I was able to finally get in contact with the police and get my situation resolved. His commitment to his customers is also reflected in Rachel and Judy on his office staff. They are timely and knowledgeable and always kind and helpful. If my whole family didn't already use Juan Ortiz for their insurance I would demand they switched to him. You cannot be in better hands."

Ryan Boyd

June 23, 2022

5  out of  5 rating by Ryan Boyd
"Love this agency!!! Always great help. Rachel is the best!!! Whenever I have any questions, or need help I call them directly, they have always pointed me in the right direction."

Fidel Guadarrama

June 20, 2022

5  out of  5 rating by Fidel Guadarrama
"Rachel is extremely helpful and patient with all of our questions! Highly recommend anyone and everyone at the office!"

Ale Sandoval

May 29, 2022

5  out of  5 rating by Ale Sandoval
"We moved to State farm and are happy with our experience and great service at this office."

angeles abrego

May 29, 2022

5  out of  5 rating by angeles abrego
"(Translated by Google) Very good service and we love that they took their time to explain everything to us. Highly recommended, they explain the coverage in detail and keep you well informed. (Original) Muy buen servicio y nos encanta que se tomaron su tiempo para explicarnos todo. Muy recomendado , te explican con detalle las ceberturas y te mantienen bien informado ."

Yolanda Castaneda

May 11, 2022

5  out of  5 rating by Yolanda Castaneda
"(Translated by Google) I was delighted with the service, everyone is very friendly, they help each other to provide the best service. Personally, my agent was Daniel. I really liked the way he explained everything to me, where he gave me the best options and looked for the best price to insure my cars, of course without forgetting my safety and my needs as a driver. I also liked it a lot there because Daniel speaks Spanish which made things easier for me since being my first language I felt more comfortable. If you are looking for a place to insure your cars this would be the right place. **** especially if you are looking for where they speak Spanish. Ask for Daniel...... (Original) Quedé encantada con el servicio todos muy amigables se ayudan mutuamente para brindar el mejor servicio. En lo personal mi agente fue Daniel me gustó mucho la forma que me explico todo, donde me dio las mejores opciones y busco el mejor precio para asegurar mis autos, claro sin olvidar mi seguridad y mis necesidades como conductor. Tambiem me gusto mucho alli porque Daniel abla español cosa que me facilito las cosas ya que siendo mi primer idioma me senti mas comoda. Si estas buscando un lugar para asegurar tus autos este seria el lugar indicado. ****especialmente si buscas donde ablen español. Pregunten por Daniel......"

Daniel CA

May 11, 2022

5  out of  5 rating by Daniel CA
"I had no idea about my insurance coverage before, thanks to rachel and kadi now i know exactly what coverages I have. Now I have my Auto, renters and life insurance with this agency."