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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Siefert

Chris Siefert

June 20, 2024

3  out of  5
rating by Chris Siefert
"Quoted one price then pulled a switcheroo, At the time of activation. Service was good beside the unexpected price increase."
We responded:
"Hi Chris. I reached out through email. I'm glad we were able to connect and discuss your policy. Apologies for any misunderstandings there may have been initially!"
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Angela Rupard

June 13, 2024

5  out of  5
rating by Angela Rupard
"Always have had an amazing experience with this office, but recently had a great one with Casey! Casey scheduled a call to go over my current insurance policies and took the time to explain what my coverage was and different avenues I could explore. I was not too knowledgeable on insurance before, and Casey made it an informative and fabulous experience!"
We responded:
"Thank you so much for the kind words Angela! We appreciate you trusting us for all your insurance needs. It's a privilege and our pleasure to work with customers like you! "
Profile photo of Shannon McClure

Shannon McClure

June 4, 2024

5  out of  5
rating by Shannon McClure
"Casey is amazing and a great addition to Juan's (also amazing) team! She is extremely knowledgeable and took the time to schedule a call with my wife and I to go over our policy and make suggestions as to how we could improve our coverage. She gave rationale to ensure we knew exactly what changes were being made and why, which eased any anxieties we had about making changes. She's easy to talk to and made a normally daunting task an enjoyable experience. I highly recommend giving her a call if you are looking for ways to update your policy."
We responded:
"Shannon! You and Colleen are the best! We appreciate you!"
Profile photo of Eligio Zermeno

Eligio Zermeno

June 4, 2024

5  out of  5
rating by Eligio Zermeno
"Very pleased with the service, thanks to Junior Rios he made it go fast and made it easy to understand. Would recommend!"
We responded:
"Thank you Eligio! It's always nice to hear that our customers feel taken care of"
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Bernardo Guzman

June 4, 2024

5  out of  5
rating by Bernardo Guzman
"Excelente servicio te tiene paciencia y siempre me ayuda en cualquier pregunta muchas gracias a omar sanchez"
We responded:
"¡Gracias Bernardo! Omar es una gran incorporación a nuestra oficina. Gracias por confiarnos sus necesidades de seguro."
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Alfonso Domínguez

May 30, 2024

5  out of  5
rating by Alfonso Domínguez
"Excelente servisio de estos dos amigos junior y homar"
We responded:
"¡Gracias Alfonso! ¡Junior y Omar son geniales!"
Profile photo of James Barker

James Barker

May 15, 2024

5  out of  5
rating by James Barker
"Saved me a lot of money with more coverage."
We responded:
"Thank you for trusting us with your insurance needs James! So happy to hear we were able to save you money AND provide you with more coverage"
Profile photo of Yolanda Rivella

Yolanda Rivella

April 29, 2024

5  out of  5
rating by Yolanda Rivella
"This has been my best experience by far dealing with an insurance agent. Juan was not only friendly and knowledgeable, but also patient, thorough, and answered my calls right away. He truly put my husband and I at ease. I fully recommend working with Juan!"
We responded:
"Thank you for the kind words Yolanda! It's always a pleasure getting to meet new customers. Thank you for choosing us to cover your insurance needs!"
Profile photo of Debra Brown

Debra Brown

April 26, 2024

5  out of  5
rating by Debra Brown
"Jr is very detailed oriented, kind, and just a wonderful professional."
We responded:
"Thank you so much for choosing us for your insurance needs Debbie! Appreciate the kind words on Junior! "
Profile photo of William McShane

William McShane

April 10, 2024

5  out of  5
rating by William McShane
"I worked with Juan to get a price quote on home and auto. He was patient and gave me ample time to ask my 500 questions. He made sure I felt comfortable before changing from my previous insurance provider. Although price was the driving force behind the initial inquiry, I feel that I not only saved some money but also got personalized service from a local business when before i was dealing with a faceless entity. Definitely a win win in my book. I can comfortably recommend Juan Ortiz for a local agent."
We responded:
"It was an absolute pleasure to work with you William. We appreciate you and will be here to answer any other questions you have along the way!"
Profile photo of Jose Sanchez

Jose Sanchez

April 2, 2024

5  out of  5
rating by Jose Sanchez
"Junior fue amable y me finalizo un buen Seguro de auto y Vida. recomiendo a Juan Ortiz State Farm."
We responded:
"¡Gracias por confiarnos su seguro de vida y de auto! Te apreciamos José"
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robert howard

March 31, 2024

5  out of  5
rating by robert howard
"Juan is simply amazing to work with. When standards seem to be lowered across the board lately in all industries , Juan goes well beyond. Providing straight forward , honest service to all. I trust him with my policies and policies of my clients. He cares for all his clients and it really shows and is supportive of other local businesses in return. When shopping for insurance , do yourself a favor and please talk to Juan. Even if State Farm themselves can’t come through , Juan will guide you and help you understand the insurance industry as a whole. He is stellar , you will be glad you have Juan in corner on all levels."
We responded:
"Thank you so much for the kind words Rob! It makes me happy to know that our honest and transparent approach is noticed and appreciated. We pride ourselves in protecting the good people in our community!"
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Bill Pardoe

March 22, 2024

5  out of  5
rating by Bill Pardoe
"This office is on top of things! I have called a couple times guess what a real nice I might add human answered the call. they offered immediate assistance for my family's needs. This is a top notch office!"
We responded:
"Thank you Bill! Customer interaction, whether it be in person, virtual, or by phone goes a long way in building a trusting relationship with our customers. We're in your corner when you need us most!"
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Junior Rios

March 18, 2024

5  out of  5
rating by Junior Rios
"Juan and his team are very knowledgeable when it comes to auto, home and life insurance. Friendly office and responsive staff. Highly recommend them for all your insurance needs!"
We responded:
"Thank you for trusting us with your auto, home and life insurance Junior. We want our customers to feel at home when visiting or calling our office!"
Profile photo of The Donut Blogs

The Donut Blogs

March 18, 2024

5  out of  5
rating by The Donut Blogs
"Mucho bueno 👍muy buen servicio"
We responded:
"Me hace feliz saber que nuestros clientes están satisfechos con nuestro servicio. ¡Gracias por la amable reseña!"
Profile photo of Gaer Acuña

Gaer Acuña

March 18, 2024

5  out of  5
rating by Gaer Acuña
"Junior fue muy amable, nos explico las coberturas en detalle y nos ofrecio un seguro de vida y auto a un buen precio!"
We responded:
"Junior es un miembro importante de nuestro equipo. ¡Me alegra saber que estuvo satisfecho con su experiencia en nuestra oficina!"
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Nydia Hernandez

March 12, 2024

5  out of  5
rating by Nydia Hernandez
"Junior me trato muy bien, gracias por su atencion, recomiendo a State Farm a todos!"
We responded:
"¡Gracias por la reseña de ⭐⭐⭐⭐⭐ Nydia!"
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efren gonzalez

March 7, 2024

5  out of  5
rating by efren gonzalez
"Junior y Rachel me ayudaron para obtener un buen seguro de auto y un buen seguro de vida. Recomiendo a todos con Juan Ortiz State Farm."
We responded:
"El seguro de vida es muy importante para nosotros. ¡Me alegra que Rachel y Junior hayan podido ofrecerle un seguro de vida y de automóvil a un precio excelente! Gracias Efrén"
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Charlie Acuna

February 13, 2024

5  out of  5
rating by Charlie Acuna
"Junior was very helpful and was amazing getting me the best possible quote for car and life insurance"
We responded:
"Junior does an amazing job of making sure all your insurance needs are taken care of. Thank you for the kind words and for joining us here at Juan Ortiz State Farm!"
Profile photo of Alvaro Rios

Alvaro Rios

February 2, 2024

5  out of  5
rating by Alvaro Rios
"This office is great! Junior was kind and helpful. He shared with us all of our options for life insurance. Highly recommend Juan Ortiz State Farm."
We responded:
"Life insurance is very important to us here at Juan Ortiz State Farm. Junior is a great advocate for the cause. I'm so happy to have him on our team. Thank you Alvaro!"
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T Kady

January 24, 2024

5  out of  5
rating by T Kady
"We decided that we needed a change from our current insurance carrier and started getting many quotes. Our needs were complicated but this agency especially Casey and Julia were so helpful in sorting out our needs. Their personal care made the difference to choose them."
We responded:
"Casey and Julia were more than happy to help. I'm privileged to have them on my team. Thank you for allowing us the opportunity to serve your insurance needs!"
Profile photo of Edwin Velasco

Edwin Velasco

December 14, 2023

5  out of  5
rating by Edwin Velasco
"Love the community here and all it has to offer I didn't know how important life insurance was until I came here!"
We responded:
"We are all about community here at Juan Ortiz State Farm! You're on point with life insurance as well. It really is an important piece in providing peace of mind when it comes to planning for your family's future."
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T - Wilk

December 14, 2023

5  out of  5
rating by T - Wilk
"very kind and well at connecting with the customer and building connections"
We responded:
"Thank you for the review Tyler! Connecting with our customers is important to us. It's about more than insurance policies. We want our customers to know that we are here for you when you need us most!"
Profile photo of Belinda Ortiz

Belinda Ortiz

December 8, 2023

5  out of  5
rating by Belinda Ortiz
"Junior me ofreció un buen seguro de vida"
We responded:
"Gracias Belinda. Junior es un miembro valioso de nuestra oficina!"
Profile photo of Jacquilyn Donohoe

Jacquilyn Donohoe

December 2, 2023

5  out of  5
rating by Jacquilyn Donohoe
"Amazing customer service! They were so helpful and personable. I can’t wait to make the switch from my current insurance provider to the folks here at this State Farm office!"
We responded:
"Hi Jacquilyn! Thank you so much for the kind words. Insurance can be bland and confusing. We work to make the experience less daunting and more friendly. Looking forward to having you be a part of our community here at Juan Ortiz State Farm! "